At market4you, your privacy is treated with the same level of seriousness as your account security. This Privacy Policy explains precisely what personal data we collect, why we collect it, how it is stored and used, and the rights you hold over your information under Malaysian and applicable international data protection standards.
This Privacy Policy (hereinafter referred to as "Policy") sets out the data protection practices of market4you (hereinafter referred to as "the Company", "we", "us", or "our"), the operator of the online gaming and sports betting platform accessible at market4you.cam.
market4you is committed to protecting the privacy and personal data of all individuals who interact with our platform, including registered Members, prospective users, and visitors to our website. This Policy describes the categories of personal data we collect, the purposes for which we process that data, our legal basis for processing, how long we retain data, and the rights available to you as a data subject.
This Policy is written in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and aligns with internationally recognised data protection principles. By registering an account on market4you or continuing to use our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
Summary: We collect your data to operate your account, process transactions, comply with regulatory requirements, and improve our services. We do not sell your personal data to third parties. You retain meaningful control over your information at all times.
For the purposes of this Policy, the following definitions shall apply:
market4you collects Personal Data in several categories, each serving a specific and defined purpose. We do not collect data beyond what is necessary and proportionate to those purposes.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (MyKad / passport) | Account registration, KYC verification, age eligibility confirmation (21+) |
| Contact Data | Email address, phone number, residential address (city, postcode — e.g., Kuala Lumpur, Penang, Johor Bahru) | Account communications, support transaction notifications, promotional offers (with consent) |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay, DuitNow), transaction history in MYR | Deposit and withdrawal processing, fraud prevention, AML compliance |
| Technical Data | IP address, browser type and version, device type and identifier, operating system, time zone | Platform security, fraud detection, geographic access compliance, platform optimisation |
| Usage Data | Pages visited, games played, bet amounts, session duration, click paths, bonus usage | Platform improvement, personalised experience, responsible gambling monitoring |
| Communications Data | Support chat transcripts, email correspondence, survey responses | Customer service quality, dispute resolution, compliance record-keeping |
| Marketing Preferences | Promotional opt-in status, communication channel preferences | Targeted marketing communications where consent has been provided |
We do not intentionally collect special categories of Personal Data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required for responsible gambling compliance purposes (e.g., self-exclusion records), in which case such data is processed under explicit consent or a legal obligation basis.
market4you collects Personal Data through the following channels and mechanisms:
market4you processes your Personal Data for the following purposes. Each processing activity is tied to a specific, legitimate objective and is limited to what is necessary to fulfil that objective.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection frameworks, market4you processes Personal Data on the following legal bases:
Withdrawal of Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal. To consent for marketing communications, update your preferences in your account settings or contact our support team.
market4you does not sell, rent, or trade your Personal Data to any third party for commercial purposes. Your personal information is shared only in the specific, controlled circumstances described below.
We engage carefully selected third-party service providers who process Personal Data on our behalf, under binding data processing agreements that require them to handle your data securely and solely for the purposes we specify. These providers include:
market4you may be required to disclose Personal Data to competent regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where required by applicable law, court order, or regulatory directive. We will not disclose more data than is strictly required to comply with such obligations.
In the event of a merger, acquisition, restructuring, or sale of all or part of market4you's assets, Personal Data held by the Company may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the implications for your data via the contact details registered to your account.
Your Personal Data will never be shared with third parties for the purpose of enabling those parties to market their own products or services to you without your explicit prior consent.
market4you uses cookies and similar tracking technologies to operate the platform effectively, maintain your session, prevent fraud, and understand how Members interact with our services. This section explains the categories of cookies we use and how you can manage your preferences.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, fraud prevention identifiers | Yes — cannot be disabled |
| Functional | Remembering your language preference, game lobby layout, deposit method selection | Optional — enhances experience |
| Analytics | Aggregated usage statistics, page performance monitoring, error tracking | Optional — consent required |
| Marketing | Personalised promotional content, affiliate tracking, remarketing identifiers | Optional — consent required |
You may manage your cookie preferences at any time through your browser settings. Note that disabling strictly necessary cookies will prevent you from accessing your account and using core platform functions. Disabling optional cookies will not affect your ability to place wagers or process transactions.
market4you retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in accordance with our internal data disposal procedures.
market4you implements a comprehensive suite of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Important: While we take all reasonable technical precautions, no data transmission over the internet or method of electronic storage can be guaranteed as completely secure. You are also responsible for maintaining the security of your own account credentials. Never share your password with anyone.
As a data subject under Malaysia's PDPA and applicable international data protection frameworks, you hold the following rights in relation to your Personal Data held by market4you. You may exercise any of these rights by contacting our Data Protection team via the details provided in Section 15.
Request a copy of the Personal Data we hold about you and information about how it is processed.
Request correction of any inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we restrict the processing of your data in certain circumstances, such as while a rectification request is under review.
Request a structured, commonly used, machine-readable copy of the Personal Data you have provided to us.
Object to processing based on our legitimate interests or for direct marketing purposes, with immediate effect for marketing objections.
We will respond to all valid rights requests within thirty (30) calendar days of receipt. In cases of complexity, we may extend this period by a further sixty (60) days, in which case we will notify you within the initial thirty-day period. There is no charge for exercising your rights unless requests are manifestly unfounded or excessive.
The market4you platform is strictly intended for adults aged21 years and above. We do not knowingly collect, process, or retain Personal Data relating to individuals under the age of 21. Access to the platform by persons under 21 is prohibited.
Where market4you becomes aware that Personal Data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage individual will be returned via the original deposit method following appropriate verification. If you believe that a minor has registered an account on our platform, please contact our support team immediately.
In certain circumstances, your Personal Data may be transferred to and processed in, countries outside Malaysia. This may occur when market4you engages third-party service providers whose infrastructure is located in other jurisdictions — for example, cloud hosting providers, KYC verification platforms, or fraud screening services.
Where such transfers take place, market4you ensures that appropriate safeguards are in place to protect your Personal Data to a standard equivalent to that provided under the Malaysian PDPA. These safeguards may include:
You may request further information about the specific safeguards in place for international data transfers by contacting our Data Protection team.
market4you reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. Material changes to this Policy will be communicated to registered Members via email or a prominent notice on the platform prior to the effective date of the amendment.
The "Last Updated" date at the top of this Policy reflects the most recent revision. We encourage you to review this Policy periodically to stay informed about how market4you protects your Personal Data. Your continued use of the platform following notification of a material change constitutes your acceptance of the amended Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by market4you, please contact us through the following channels:
Data Protection Contact: market4you Data Protection Team
Email: [email protected]
Live Chat: Available 24/7 directly on the platform — fastest response channel for urgent matters.
Response Time: Privacy-related requests are handled within 30 calendar days. Live chat and email responses typically within 24 business hours.
If you are not satisfied with our response to a privacy-related complaint, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Our Commitments to You
Six concrete commitments market4you makes to every Member regarding the protection of their Personal Data.
Your Personal Data is not sold, rented, or traded to third parties for any commercial purpose. Full stop. The information you entrust to market4you stays with market4you and its carefully selected service partners only.
All Personal Data and financial transactions are protected by 256-bit SSL/TLS encryption — the same standard used by leading Malaysian banks including Maybank, CIMB, and Public Bank. Your data is secured in transit and at rest.
Access, correct, download, or request deletion of your Personal Data at any time. Withdraw marketing consent without penalty. Manage cookie preferences through your browser. Your data rights are always accessible and enforceable.
market4you's data processing practices are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only what is necessary, retain data only as long as required, and document our legal basis for every processing activity.
Marketing communications are sent only to Members who have provided explicit consent. You may unsubscribe from promotional emails, SMS alerts, or live chat notifications at any time through your account settings — no forms, no waiting periods.
We publish clear data retention periods for every category of Personal Data we hold. Transaction records are kept for seven years per financial regulations; KYC documents for five years. After these periods, data is securely deleted or anonymised.
Got a Privacy Question?
If you have questions about how your data is used, want to exercise your data rights, or simply want to understand our privacy practices better — our support team is available 24/7. There are no awkward questions when it comes to your privacy.